Want to travel
within the EU?
Prove that you are Covid-safe.

Download your certificates with the official CovidSafeBE-app

More options to request a certificate
Mobile phone with QR code of the vaccine certificate

Obtain a certificate another way

See all possibilities
Icones about Covid tests and vaccination

How do I use the app?

Download the official CovidSafeBE app on your mobile device. Select your language and answer 3 questions to find out which COVID certificates are available to you. Then you can use your digital ID to sign in and download and save your certificates.

These videos will get you started

Play video

How do I install and
use the app?

Video kids 2x mock

How can I receive
certificates for my children?

What is a COVID certificate?

A COVID certificate allows you to travel safely and freely within the European Union. There are 3 different types of certificates that prove you are Covid-safe:

  • A vaccination certificate proves that you have been fully vaccinated against the Covid-19 virus.
  • A test certificate proves that you have taken a negative Covid-19 test.
  • A recovery certificate shows that you have recovered from Covid-19 after a previous positive Covid-19 test.

How can I obtain a Covid certificate?

To get your personal COVID certificate, simply install the CovidSafeBE app. If you prefer to use a website, you can visit one of the government websites below and download your certificate there. You also can request to have your vaccination certificate sent to you by post.

To request a vaccination certificate by post, you can reach our helpdesk 24/24 at the following number

02 214 19 19

To request a vaccination certificate by post, you can reach our helpdesk 24/24 at the following number

078 78 78 50

To request a vaccination certificate by post, you can reach our helpdesk 24/24 at the following number

071 31 34 93

To request a vaccination certificate by post, you can reach our helpdesk 24/24 at the following number

0800 23 032
Mobile phone with QR code of the vaccine certificate

What do I need a COVID-certificate for?

A COVID-certificate proves that you are Covid-safe, so that you are free to travel for business or personal reasons. It allows free travel within Europe without any additional safety risks.

Frequently Asked Questions

Contact us

To request a vaccination certificate by post, you can reach our helpdesk 24/24. For all other questions, you can contact us during the opening hours listed here

  • Flanders

    078 78 78 50 9am to 7pm on weekdays
  • Wallonia

    071 31 34 93 9am to 7pm, from Monday till Saturday
  • Brussels

    02 214 19 19 9am to 5.30pm on weekdays
    10am - 5.30pm on weekends and public holidays
  • German-speaking Community

    0800 23 032 9am to 5pm on weekdays